- It has been estimated that somewhere between 50% and 75% of all leaders are ineffective.
- Hogan et al., 1994 found that if you ask workers what the most stressful aspect of their job is, 60% to 75% of all workers will say it is their supervisor.
- There are 4 essential steps to effective persuasion...
1. Establish credibility -- managers generally overestimate this. Credibility grows out of two sources, expertise and relationships
2. Frame for common ground -- effective persuaders must be adept at describing their positions in terms that illuminate their advantages
3. Provide evidence -- supplement numerical data with examples, stories, metaphors, and analogies
4. Connect emotionally --have a strong and accurate sense of the audience's emotional state and adjust the tone of your arguments accordingly.
Now wasn't that all exciting?
Tomorrow's (and Sunday's) Topic: Union/Management Relations. Let's here a w00t w00t for all the union geeks in the crowd! What? No one there? Funny how that doesn't surprise me... if I learn anything transferrable, I'll be sure to post about it ;)
P.S. Joshua Harris has published another book. This one is on the importance of commiting to a community church. I think confirms the anxiety I had regarding his dating views expressed in his earlier books even more... sorry for all you who like his book... I'm voting that 99.9% of you are from Christian families... when you're not so much, the books lose a lot universal applicableness (if that even is a word, but you know what I mean) ...
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